Cast-off those constraints with a game-changing solution built specifically for distributors.Click to learn more
Leverage the power of Omni channel commerce to really engage with your customers.Click to learn more
With technologies built for 21st century businesses you are already well ahead of the game.Click to learn more
Today’s consumers are demanding. They not only want a choice in where and how to buy but they also demand low/no cost delivery and fulfilment options to suit their needs. As a distributor, you face a choice - you can either give them what they want or watch as they vote with their wallets.
How can you transform your distribution business and deliver the perfect customer experience? By delivering a truly Omni channel process.
As a distributor you probably haven’t thought much about Omni channel commerce, but it just means giving the consumer a choice of where to engage with the retailer or supplier, and delivering a seamless consumer shopping experience. A perfect order made through Omni channel commerce will be shipped for free within a day or two. It will be accurate, complete, damage-free, easily returned, and competitively priced.
If you want to be successful in an Omni channel world, your wholesale distribution business needs to connect all of its core business systems – and that means integrating the operations of their supply chain, CRM, retail channels, inventory and other processes. The problem is, in the real world most companies still have disconnected systems that don’t share data and can’t automatically pass an order from one point to the next.
To have the edge, you need a fully integrated, Omni channel suite of products that seamlessly connects all of your business operations. Your wholesale distribution business needs NetSuite. With NetSuite, you can manage every part of your business through a single platform. All of your business data is connected and you can meet the demands of modern consumers while improving your efficiency and increasing profits.Top
Distribution models are going through unprecedented changes. What worked a decade ago is no longer up to scratch. B2B customers want self-service tools with instant access to product information through their mobile devices. And consumers are beginning to buy directly from wholesalers and manufacturers through easy-to-use Ecommerce websites.
How can distribution businesses evolve to meet the demands of 21st century customers? Here are a few keys to optimizing your wholesale distribution business for today’s constantly evolving landscape.
B2B buyers are increasingly tech-focused. Today’s generation of managers and procurement professionals shop on their iPads and smartphones and expect to go online to purchase corporate supplies at any time. They want slick, highly functional ecommerce websites where they can do everything in one place. If a supplier makes online purchasing difficult for them, they’ll simply go elsewhere. This generational shift is happening now and will only get quicker. So wholesale distributors must embrace ecommerce as the critical hub of their businesses, and not treat it as a simply a ‘nice to have’.
Buyers are hungry for information – and they want access to it 24/7. If your ecommerce website provides them with credible content which supports their purchasing decision, they are more likely to buy from you.
Good content also improves search engine ranking and site traffic as well as fuelling your social media and email marketing efforts. You can harness these activities and make them work together for you - pushing out great content and creating a reputation as a source for credible information in your market or industry.
Distributors must create opportunities and nurture relationships with their B2B customers and partners. Why not offer your suppliers opportunities to communicate with and connect to your end customers. Everything you do should be aimed at making business better for your suppliers.
To increase customer loyalty you need to experiment continuously. Make sure you have platform that can support your dreams. A platform that will let you grow and scale quickly, offering you the chance to implement new solutions as your business grows.Top
Operating a successful wholesale distribution business requires keeping pace with changes in technology, workforce demographics, customer needs, pricing models. and much more. A business also has to react and adjust to changes in the overall economy and the manufacturing industry. These challenges often put smaller, independent distributors at a disadvantage to national or international operations. With limited resources, independents may suffer from poor inventory management, outdated technology, insufficient finances to support growth, and the like. When these struggles become evident, even loyal customers may feel obliged to move to a distributor who can offer more products for less money.
But it doesn’t have to be this way.
NetSuite levels the playing field with a solution that modernizes your distribution infrastructure, enabling independents to operate efficiently and compete more readily against larger players. Additionally, NetSuite grows with your business so you stay ahead of the curve year after year. By implementing the right technology to accentuate your particular offering of services and expertise, your wholesale distribution business can compete and succeed.Top
Designs and builds bike parks and sells bikes and cycling accessories in Italy
Products and services for dynamic modelling, helicopters, airplanes and accessories
Worldwide leader in trade for accessories of excellent brands and retail luxury multibrand, holds the exclusivity for 80 countries
Specialised in packaging, automatic labelling and wrapping, industrial equipment and weighing systems
Engage your customers everywhere and accept orders via phone, online, direct sales or EDI.Click to learn more
Leverage supplier and vendor relationships with complete visibility across the purchasing process.Click to learn more
Streamline your storage with deep metrics and inventory controls. Turn your inventory over faster.Click to learn more
Deliver on time, every time. Exceed your customers’ expectations while minimizing shipping costs.Click to learn more
Reach new markets through campaign management, marketing automation, and detailed analytics.Click to learn more
Maximize sales across your organization with high visibility into opportunities, pipeline and pricing.Click to learn more
Empower your support team with a 360-degree view of each and every customer.Click to learn more
Connect every part of your business to your company’s core objective.Click to learn more
Can you receive orders through multiple channels including online, phone, EDI and more?
How quickly can you convert orders to cash?
NetSuite expands your orders to the Omni channel and fast tracks your order-to-cash processes with built-in flows that eliminate manual bottlenecks, remove cumbersome rekeying, and reduce errors.
Orders in the Omni channel
Order to Cash
Measure success on a per customer level.
Cost to Serve
Understand what each customer costs.
Profitability by Segment
Improve efficiency with deep profit metrics.
Do you have a centralized, optimized purchasing process?
Can you easily use sales forecasts to influence your supply orders?
NetSuite ensures transparency and control throughout the purchasing process, builds favourable supplier relationships, and provides deep insights into performance and forecasting.
Suppliers and Procurement
Sales Forecasts and Operational Planning
Inventory Cost Management
Control costs to maximize profit potential.
Forecast accurately to ensure on hand supply.
Cash Flow Management
Support cash flow with purchasing controls.
Can you measure your inventory turns?
How do you track items across your warehouses?
Integrated tracking and control allows NetSuite customers to reduce inventory overhead and turn their inventory more quickly.
Protect your business's value.
Analyse and reduce your cost to deliver.
Leverage advanced controls to ensure efficiency.
How efficient are your pick, pack and ship processes?
Are you in control of your shipping costs?
NetSuite's comprehensive fulfilment controls help you reduce your cycle times and shipping costs while increasing your on-time delivery rates.
Pick, Pack & Ship
Save on time and cost of shipping.
Minimize the cycle to improve efficiency.
Deliver consistently to meet customer demand.
How do you differentiate yourself and build awareness in the markets you serve?
Are you properly nurturing your leads, prospects and customers?
With NetSuite, real-time marketing metrics and comprehensive data empower your business to engage current customers while expanding to new markets.
Build your customer base for less cost.
Return on Investment
Measure ROI precisely and in real time.
Get more from your marketing dollars.
How do you manage leads and new contacts?
How do you maintain control around your pricing options?
NetSuite drives efficiency and visibility through the sales process, helping you build a sales effort that's second to none.
Know what's coming and adapt more quickly.
Increase revenue without adding headcount.
Monitor productivity at every step.
Does your support team have a 360-degree view of each customer?
Can you use support data to inform and improve your products and services?
NetSuite offers self-service support solutions to your customers while empowering your team to meet customer needs with detailed case management, efficient returns, and tracking for field services.
Uncover problem areas through real-time support visibility.
Product Support Costs
Reduce support overhead with self-service options.
Cost to Close
Analyse your support operations to maximize efficiency.
Is Your Business Commerce-Ready?
Are You Engaging Your Customers Online?
At NetSuite, we believe that every business must plan for the future of commerce. Every industry is being disrupted by rapid changes in technology that are bringing Omni channel commerce to the mainstream. Customers, whether B2B or B2C, are demanding the opportunity to engage with their suppliers everywhere. It truly is an Omni channel world, and without the right technology supporting them, businesses are going to be left behind.
That's why Omni channel commerce isn't just a feature of NetSuite, it's the foundation on which our product is built. The features of our software all work together to drive one singular goal—helping you realize your business vision in an Omni channel world. Want to learn more? Take a look at the details on this page. Or, read more about how to transform, engage, and modernize your distribution business.Top